Privacy policy
Last Updated: December 10, 2025
Introduction
ResetHomez ("we," "us," "our," or "Company") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.resethomez.com and make purchases from our online store.
Information We Collect
We collect information in the following ways:
Information You Provide Directly:
- Name, email address, and phone number
- Postal address for shipping and billing purposes
- Payment information (credit card, debit card, UPI, or net banking details)
- Product preferences and communication preferences
- Feedback, reviews, and inquiries sent to us
Information Collected Automatically:
- Browser type and operating system
- Pages visited and products viewed
- Referring to website addresses
- IP address and general location information
- Cookies and similar tracking technologies
Information from Third Parties:
- Payment gateway providers (for transaction processing)
- Shipping and delivery partners (for order tracking and delivery updates)
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmation, shipping, and delivery updates
- Providing customer service and responding to inquiries
- Improving our website and products based on user feedback
- Sending promotional emails, newsletters, and special offers (only with your consent)
- Detecting and preventing fraudulent transactions
- Complying with legal obligations and regulations
- Personalizing your shopping experience
Data Sharing and Disclosure
ResetHomez does not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Payment Processors: Credit card and payment gateway providers to process payments securely
- Shipping Partners: DTDC, India Post, or other courier services to deliver your orders
- Service Providers: Hosting providers and analytics services that assist in website operations
- Legal Authorities: When required by law or to protect our rights and safety
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment gateway integration
- Regular website security updates and monitoring
- Limited access to personal data by authorized personnel only
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login information
- Track website analytics and user behavior
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of promotional communications
- Make a data access request
To exercise any of these rights, please contact us at
contact.resethomez@gmail.com
or +91-8148659247
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order-related information is retained for 5 years for tax and consumer protection purposes.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to external websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before sharing your information.
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect information from minors. If we become aware that a child has provided us with personal information, we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
ResetHomez
Email: contact.resethomez@gmail.com
Phone: +91-8148659247
Website: www.resethomez.com